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Customer Survey
1. How did you hear about By the Yard? (select all that apply)
(Required)
Radio
TV
Google Search
Word of mouth
Social media or other digital ad
Other (specify):
Additional Response to Question 1: How did you hear about By the Yard?
2. How much research did you do before purchasing?
(Required)
None
Minimal (less than 1 week)
A fair amount (1 - 3 weeks)
A lot (4+ weeks)
3. What aided your research? (Select all that apply)
(Required)
By the Yard’s website
Word of mouth experiences or online reviews
Other brands’ websites or stores
Visiting a By the Yard location
Other (specify):
Additional Response to Question 3: What aided your research?
4. What are some factors you considered before making a purchase? (select all that apply)
(Required)
Price
Durability
Look/Aesthetics
Comfort
Off-season storage
Maintenance
Warranty
Other (specify):
Additional Response to Question 4: What are some factors you considered before making a purchase?
5. Did By the Yard’s website help, hinder or not affect your purchasing experience?
(Required)
The website helped my purchasing experience.
The website hindered my purchasing experience.
The website did not factor into my purchasing experience.
5a. Are there any additional notes about your experience using By the Yard’s website?
6. Would you consider purchasing from By the Yard in the future?
(Required)
Yes
No
7. What is your age group?
(Required)
25-34
35-44
45-54
55-64
64-74
75+
8. Do you have any additional feedback, comments or concerns regarding your experience with By the Yard?
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